No open-access location is known for this record yet.
No open-access location is known for this record yet.
(Each Chapter concludes with a Summary, Words, Review Questions, Exercises, Projects, and References.). I. INTRODUCTION. 1. What Is Electronic Commerce? The Dot-com Debacle. The Myth. The Bubble Bursts. Opinions: What Were They Thinking? Why Study E-Commerce? The Reality of E-Commerce. Technology: The Catalyst. Layering. Integrating Islands of Automation. The Internet and the World Wide Web. Technology: Hypertext. The Value Chain. Physical and Logical Data. Opinion: Bits vs. Atoms. The Supply Chain. Intermediaries. A Bigger Picture. Technology as a Source of Competitive Advantage. Business: First Movers and First Followers. E-Commerce Categories. Numbers: The E-Commerce Pie. A Plan of Attack. The Infrastructure. The Business of E-Commerce. Growing Pains. The Future of E-Commerce. Business: E-Commerce at Dell. II. THE E-COMMERCE INFRASTRUCTURE. 2. The Infrastructure. The Underlying Technology. Data Communication. Plain Old Telephone Service. Business: Communication Pricing. Wireless Communication. The Last Mile Problem. Opinion: The Demand for Broadband. Networks. Data Communication Protocols. Local Area Networks (LANs). Wide Area Networks (WANs). Internetworking. Client/Server Networks. The Internet's Infrastructure. Internet Service Providers. Numbers: The Growth of the Internet. The Backbone. Regional Internet Service Providers. TCP/IP, the Internet's Protocols. Packet Switching. The TCP/IP (Internet) Model. The Application Layer. The Transport Layer. The Internet Layer. The Network Access Layer. Open Standards. Internet Addressing. Domain Names. Technology: Domain Name Registration. The IP Address. The Domain Name System. Ports. The Media Access Control Address. Address Translation. Business: Content, Connectivity, and Delivery. The E-Commerce Infrastructure. 3. The World Wide Web. Business and the Internet. How the Web Works. Technology: Search Engines. Browsers and Web Servers. The Uniform Resource Locator (URL). Downloading a Web Page. Numbers: The Growth of the World Wide Web. Hypertext Markup Language (HTML). HTML Tags. Hyperlinks. Embedded Files. Page Load Time. Technology: Page Load Time and Embedded Files. Client-Side Interactivity. Adding Interactivity With Scripts and Applets. Plug-ins. Web Information Systems. Business: Why the Web? The Server Side. Firewalls. Web Applications. Maintaining State. Cookies. Personalized Web Pages. Security. A More Complete View of the E-Commerce Infrastructure. Opinions: Some Downsides. III. THE BUSINESS OF E-COMMERCE. 4. The Business Environment. Some Underlying Business Principles. Numbers: Evaluating a Company's Financial Health. The Bottom Line. Business Planning. Business: Go.com. Creating a Startup Business Plan. Competition. Conflicting Objectives. Business: Some B2C Success Stories. The E-Commerce Business Environment. Value Chain and Supply Chain Integration. Breakthrough Products and Services. Bits and Atoms. E-Commerce Intermediaries. New Patterns of Competition. Increased Customer Power. The Competitive Advantage Model. The Accelerating Pace of Change. Technology: The Turnpike Effect. Rapid Obsolescence. Evolving E-Commerce Business Strategies. Brand Recognition. Reducing Cycle Time. Business: E-Commerce at Dell. 5. Consumer Focused (B2C) E-Commerce. The Dot-Com Revolution. Cost of Entry. Opinion: Wait and See. Sources of Funding. The Customer's Investment. The Hook. Numbers: E-shopper Demographics. The Race to Be First. Back to Business Basics. Brand Name Recognition as a Competitive Advantage. Business: Discount Airlines. Finding Potential Customers. Numbers: Popular Search Terms. Creating Repeat Customers. Lock-in. Interconnection. Achieving a Sustainable Competitive Advantage. Customization. Consumer Focused (B2C) Revenue Sources. Selling Digital Products. Selling Physical Products. Selling Services. Business: Online Auctions. Selling Advertising. Opinion: Measure the Right Things. Usage Charges and Subscription Fees. Not-for-Profit Consumer Links. Intermediary Services. Payment Services. Information Services. Web Site Service Providers. Business: eBay. Other Forms of E-Commerce. 6. Intra-Business E-Commerce. Internal Communication. The Evolutionary Nature of Intra-Business E-Commerce. The Value Chain. Efficiency and Effectiveness. The Beginnings. Single-Function Applications. Islands of Automation. Technology: Innovation and Need. Sub-Optimization. Integrating the Value Chain. Hardware, Software, and Data Incompatibilities. New Approaches to Developing Information Systems. Integrated Client/Server Applications. Client/Server Application Logic. Partitioning the Workload. Fat and Thin Client Applications. Opinion: Fat and Thin Clients. Two-Tier Applications. Three-Tier and N-Tier Applications. Enterprise Application Integration. The Virtual Value Chain. Opinion: Outsourcing. Web Information System Services. Corporate Intranets and Value Chain Integration. First Generation Intranets. Opinion: Being Always On. Content Management. Second Generation Intranets. Business: Management by Exception. Enterprise Portals. Security and Recovery Services. Integrating a Geographically Dispersed Value Chain. Business: mySocrates. 7. Business-to-Business E-Commerce. The Supply Chain. Business: Inter-Corporate Collaboration. The Evolutionary Nature of Business-to-Business E-Commerce. Numbers: The Growth of B2B E-Commerce. Inter-Organizational Systems. Early Examples. Interconnectivity. Private Leased Networks. Value Added Networks. Public Bandwidth. Virtual Private Networks. Selecting a Connectivity Option. Business: Continents of Automation. Early Systems for Supply Chain Integration. SABRE. Electronic Data Interchange (EDI). Web Based Inter-organizational Systems. Business: Records Retention. Web-Based EDI. Extranets. eXtensible Markup Language (XML). Technology: J2EE and .NET. B2B E-commerce Software and Services. E-Procurement. Electronic Invoice Presentment and Payment (EIPP). Logistics Integrators. Customer Relationship Management. Supply Chain Management. B2B E-marketplaces. Enterprise Resource Planning (ERP). Business Cisco's $2.2 Billion Inventory Write-off. IV. GROWING PAINS. 8. Cybercrime and Cyberwarfare. The Internet Worm. Cybercrime. Hackers, Crackers, Phreakers, and Script Kiddies. Business: Insider Sabotage. Motivation. Password Theft. Opinion: Good Passwords. Social Engineering. Packet Sniffers. Technology: Carnivore/DCS 1000 and TEMPEST. Time Bombs, Logic Bombs, Rabbits, and Trojan Horses. Backdoors. Viruses and Worms. Numbers: Viruses. System Vulnerabilities. Opinion: Software Security. Denial of Service Attacks. Spoofing. Business: The Microsoft Attack. Information Warfare. Selecting Targets. Opinion: Vulnerability. Cyberwarfare. Cyberterrorism. Technology: EMP Weapons. 9. Security. Why Security? What Is Security? Conflicting Objectives. Balancing Conflicting Objectives. Opinion: Airport Security. Security Planning. Risk Assessment. Security Threats. Security Criteria. Access. Authentication. Integrity. Privacy. Non-Repudiation. Recovery. Auditability. Countering Security Attacks. Access Control. Opinion: The National Transportation System Smart Card. Network Vulnerabilities. Intrusion Detection. Firewalls. Cryptography. Caesar-Shift Substitution Ciphers. Symmetric Secret Key Cryptography. Asymmetric Public Key Encryption. Technology: Public-Key Encryption. Cryptananysis. Key Length. Numbers: Cracking DES. Digital Envelopes. Digital Signatures. Digital Certificates. Asynchronous Encryption Vulnerabilities. Business: Lost Digital Certificates. Steganography. The Secure Sockets Layer (SSL). Business: Visa's Security Standards. 10. Privacy and Other Social Issues. Note: subject to change. Gators and Gator Food. Privacy. What Is Privacy? Privacy and the Law. The Seal of Approval. Collecting Personal Information. Business: Harrah's Total Rewards Program. Some Legal Sources. Aggregation. Opinion: National ID Cards. Finding Missing Pieces. Capturing Clickstream Data. Tracking with Cookies. Tracking with Web Bugs. Surveillance and Monitoring. Technology: Magic Lantern. Misusing Technology. Spam. Really Annoying Ads. Opinion: Ad Blockers. Fraud. Identity Theft. Opinion: High-Profile Identity Theft. Credit Card Fraud. Scams and Con Artists. Financial Swindles. Morally Objectionable Web Sites. Countering the Bad Guys. V. THE FUTURE OF E-COMMERCE. 11. Where Do We Go From Here? Predicting the Future. Tiered Internet Services. E-Books. Web Services. Biometrics Authentication. E-Commerce and Your Future. Appendix. A. Digitization. B. The TCP/IP Protocols. C. Creating Web Pages. D. Cryptography Tools. Glossary. Index.
Loading…
Stored only when both papers are in the corpus — 21 citations exist upstream.
Imported from OpenAlex (CC0) — nothing here is generated.