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Cited by

• 2000Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment431 cited
• 1997An Employee Survey Measuring Total Quality Management Practices and Culture230 cited
• 2006The impact of human resource management practices on the implementation of total quality management198 cited
• 2010Knowledge as a facilitator for enhancing innovation performance through total quality management192 cited
• 2007The relationship between competitive strategies and product quality145 cited
• 2016The effects of corporate social responsibility on organizational performance in the Iranian pharmaceutical industry: The mediating role of TQM141 cited
• 1995Bringing Japanese Continuous Improvement Approaches to U.S. Manufacturing: The Roles of Process Orientation and Communications*139 cited
• 2000Quality models in an SME context139 cited
• 2005A survey of total quality management in Iran136 cited
• 2007HRM and TQM: association with job involvement135 cited
• 1999Employee Participation and Assessment of an Organizational Change Intervention130 cited
• 2007Total quality management126 cited
• 1999The relationship between product customization and organizational structure122 cited