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TQM practices and quality management performance

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References

1993Research methods for business: A skill building approach16,985 cited
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1995Total quality management as competitive advantage: A review and empirical study2,640 cited
1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
1994A framework for quality management research and an associated measurement instrument1,968 cited
1996Development and Validation of TQM Implementation Constructs1,773 cited
1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
1999The relationship between total quality management practices and operational performance1,532 cited
1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
1995Why do individuals use computer technology? A Finnish case study664 cited
2003The relationship between TQM practices, quality performance, and innovation performance584 cited
1995A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings*500 cited
2000An instrument for measuring TQM implementation for Chinese manufacturing companies397 cited
1991The Effects of Organizational Context on Quality Management: An Empirical Investigation

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390 cited

2006The impact of total quality management on innovation366 cited

1999The link between total quality management practice and organisational performance331 cited

Cited by

2019Are you good enough? CSR, quality management and corporate financial performance in the hospitality industry295 cited
2013Quality management and performance: An annotated review154 cited
2015The impact of ISO 9000 certification on firms’ financial performance144 cited
2018Impact of TQM on organisational performance: The case of Indian manufacturing and service industry132 cited
2016The mediating role of total quality management between the entrepreneurial orientation and the organizational performance129 cited
2017Total quality management: a critical literature review using Pareto analysis122 cited
2019The key factors of total quality management in the service sector: a cross-cultural study115 cited
2010A structural analysis of the relationship between TQM practices and product innovation105 cited
2017Entrepreneurial orientation of SMEs, total quality management and firm performance105 cited
2017Identifying the critical determinants of TQM and their impact on company performance98 cited
2021Total quality management for enhancing organizational performance: The mediating role of green manufacturing practices96 cited
2018ISO 9001 based quality management systems and organisational performance: a systematic literature review92 cited
2012Relationship of TQM and Business Performance with Mediators of SPC, Lean Production and TPM85 cited
2016Effect of TQM principles on performance of Indian SMEs: the case of automotive supply chain84 cited
2014Performance measures of ISO 9001 certified and non-certified manufacturing companies82 cited
2010The relationship between total quality management and quality performance in the service industry: a theoretical model80 cited