Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Antecedents and effects of engaged frontline employees

16 references·16 citing·36 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1985Intrinsic Motivation and Self-Determination in Human Behavior26,744 cited
2003The Theory of Economic Development22,513 cited
2001The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions.16,136 cited
1988Intrinsic Motivation and Self-Determination in Human Behavior15,312 cited
2007The Job Demands‐Resources model: state of the art12,956 cited
1979The Social Psychology of Organizations.12,235 cited
1990PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.10,957 cited
2002The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach9,998 cited
2004Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study9,290 cited
1976Motivation through the design of work: test of a theory8,956 cited
2005Self‐determination theory and work motivation7,742 cited
1934The Theory of Economic Development: An Inquiry into Profits, Capital, Credit, Interest, and the Business Cycle7,610 cited
2006Antecedents and consequences of employee engagement5,569 cited
2007Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management13,918 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1986

Central Problems in the Management of Innovation

3,748 cited

1986Strategy and Structure:3,497 cited

Cited by

2019Influence of Transformational Leadership on Employees’ Innovative Work Behavior in Sustainable Organizations: Test of Mediation and Moderation Processes285 cited
2021Using the social exchange theory to explore the employee-organization relationship in the hospitality industry257 cited
2019Employee engagement and job performance in Lebanon: the mediating role of creativity210 cited
2013TOURISM INVOLVEMENT, WORK ENGAGEMENT AND JOB SATISFACTION AMONG FRONTLINE HOTEL EMPLOYEES209 cited
2021The influence of perceived organizational support on employee creativity: The mediating role of work engagement201 cited
2016Human resource practices and innovation in the hotel industry: The mediating role of human capital190 cited
2019A systematic review of the servant leadership literature in management and hospitality182 cited
2013Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry179 cited
2016A review of employee innovative behavior in services173 cited
2018Exploring antecedents and consequences of job crafting171 cited
2016Effect of servicescape on customer behavioral intentions: Moderating roles of service climate and employee engagement164 cited
2016The impact of abusive supervision on service employees’ proactive customer service performance in the hotel industry148 cited
2016From internal brand management to organizational citizenship behaviours: Evidence from frontline employees in the hotel industry144 cited
2014Psychological Empowerment as a Predictor of Employee Engagement: An Empirical Attestation143 cited
2013Examining the Drivers and Performance Implications of Boundary Spanner Creativity133 cited
2019Corporate social responsibility and work engagement: Evidence from the hotel industry132 cited