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CODIFICATION OF KNOWLEDGE IN BUSINESS PROCESS IMPROVEMENT PROJECTS
16 references·1 citing·42 second hop
CODIFICATION OF KNOWLEDGE IN BUSINESS PROCESS IMPROVEMENT PROJECTS (2014)CODIFICATION OF KNOWLEDGE IN BUSINESS PRO…The State of Business Process Management (2013)The State of Business Process…Knowledge Management in Theory and Practice (2013)Knowledge Management in Theor…Knowledge management and measurement: a critical review (2013)Knowledge management and meas…Memorandum on design-oriented information systems research (2010)Memorandum on design-oriented…Users of the world, unite! The challenges and opportunities of Social Media (2009)Users of the world, unite! Th…Six sigma for service processes (2006)Six sigma for service process…Design science in information systems research (2004)Design science in information…The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance (2000)The Six Sigma Way: How GE, Mo…ARIS Architecture and Reference Models for Business Process Management (2000)ARIS Architecture and Referen…The Knowledge-Creating Company (1998)The Knowledge-Creating CompanyBusiness Process Change: A Study of Methodologies, Techniques, and Tools* (1997)Business Process Change: A St…Design and natural science research on information technology (1995)Design and natural science re…Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness (1991)Business process improvement …Making Sense of Marx (1985)Making Sense of MarxServices Marketing: People, Technology, Strategy (1984)Services Marketing: People, T…Guide to Quality Control (1982)Guide to Quality ControlA Knowledge Perspective on Big Data by Joining Enterprise Modeling and Data Analyses (2016)A Knowledge Perspective on Bi…Chief executives define their own data needs. (1979)Process innovation: reengineering work through information technology (1993)The Role of Relational Information Processes and Technology Use in Customer Relationship Management (2005)Organizational Path Dependence: Opening the Black Box (2009)Service, value networks and learning (2009)The New Industrial Engineering: Information Technology and Business Process Redesign (2011)The Presentation of Self in Everyday Life. (1956)Efficient Capital Markets: A Review of Theory and Empirical Work (1970)EFFICIENT CAPITAL MARKETS: A REVIEW OF THEORY AND EMPIRICAL WORK* (1970)Social media? Get serious! Understanding the functional building blocks of social media (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The sharing economy: Why people participate in collaborative consumption (2015)The Structure of Scientific Revolutions (1963)The Reflective Practitioner: How Professionals Think in Action (1985)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The Nature of Theory in Information Systems1 (2006)A Design Science Research Methodology for Information Systems Research (2007)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)Conjectures and Refutations: The Growth of Scientific Knowledge. (1964)A Three Cycle View of Design Science Research (2007)The Structure of Scientific Revolutions (2017)The House of Quality (1988)The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets (1997)Intellectual capital: The new wealth of organizations (1998)Knowledge management barriers: An interpretive structural modeling approach (2008)Review of empirical research on knowledge management practices and firm performance (2016)The impact of knowledge management on job satisfaction (2016)Consumer responses to compensation, speed of recovery and apology after a service failure (2004)Understanding Organization-Customer Links in Service Settings (2005)Managing brands and customer engagement in online brand communities (2013)A Dynamic Theory of Organizational Knowledge Creation (1994)Toward a knowledge‐based theory of the firm (1996)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Social Theory, Social Research, and a Theory of Action (1986)The agent-structure problem in international relations theory (1987)Resistance to Change: The Rest of the Story (2008)Key ingredients for the effective implementation of Six Sigma program (2002)Six Sigma: a goal‐theoretic perspective (2002)Six Sigma: Definition and underlying theory⋆ (2007)Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1] (2003)An evaluation of conceptual business process modelling languages (2006)Transformational change and business process reengineering (BPR): Lessons from the British and Dutch public sector (2011)
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References

  • 2009Users of the world, unite! The challenges and opportunities of Social Media17,866 cited
  • 1998The Knowledge-Creating Company14,621 cited
  • 2004Design science in information systems research8,253 cited
  • 1995Design and natural science research on information technology3,833 cited
  • 2013Knowledge Management in Theory and Practice1,897 cited
  • 1984Services Marketing: People, Technology, Strategy1,058 cited
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  • 1997Business Process Change: A Study of Methodologies, Techniques, and Tools*985 cited
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  • 1982Guide to Quality Control740 cited
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  • 2000ARIS Architecture and Reference Models for Business Process Management341 cited
  • 2013Knowledge management and measurement: a critical review323 cited
  • 2013

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The State of Business Process Management
226 cited

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  • 2016A Knowledge Perspective on Big Data by Joining Enterprise Modeling and Data Analyses14 cited