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Experience and Trust in Online Shopping · Study

WorkExperience and Trust in Online Shopping

Robert J. Lunn2002

Work2002

Experience and Trust in Online Shopping

Robert J. Lunn · Michael W. Suman

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Privacy, Security, and Data Protection

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This chapter contains section titled: Introduction Analysis Results Interpretation of Results Summary and Conclusions

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References

1994The Commitment-Trust Theory of Relationship Marketing 1993Factors Affecting Trust in Market Research Relationships 2000E-commerce: the role of familiarity and trust 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces 1999Building consumer trust online 1995Relationship Marketing in Consumer Markets: Antecedents and Consequences 1969Risk Taking and Information Handling in Consumer Behavior 1999Predictors of online buying behavior

Cited by

2008Trust in the Internet: The Social Dynamics of an Experience Technology 2019Digitalkompetenz und Data Literacy als professionelle Kompetenzen für Soziale Arbeit im Zeitalter des digitalen Kapitalismus: Der Einfluss der Digitalisierung auf Lehre und Ausbildungsprofile in der Sozialen Arbeit

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2004A conceptual model of channel choice: measuring online and offline shopping value perceptionspreprint · 9 shared references 2003Supply-side hurdles in internet B2C e-commerce: an empirical investigationarticle · 8 shared references 2008Understanding Channel Purchase Intentions: Measuring Online and Offline Shopping Value Perceptionsbook · 7 shared references 2004A multidimensional trust formation model in B-to-C e-commerce: a conceptual framework and content analyses of academia/practitioner perspectivesarticle · 6 shared references 2007Research on trust: a bibliography and brief bibliometric analysis of the special issue submissionsarticle · 6 shared references 2006Browsers or Buyers in Cyberspace? An Investigation of Factors Influencing Electronic Exchangearticle · 5 shared references

Details

Year2002

Typeother

Published2002-01-01

Languageen

Citations21

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1002/9780470774298.ch19

openalex_workW1558905610

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