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E-commerce: the role of familiarity and trust · Study

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ArticleE-commerce: the role of familiarity and trust

David Gefen2000

Article2000

E-commerce: the role of familiarity and trust

3,438 citations·0/0 files stored·Omega

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Privacy, Security, and Data Protection

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 3,438 citations exist upstream.

References

1994The Commitment-Trust Theory of Relationship Marketing 1995An Integrative Model Of Organizational Trust 1998Not So Different After All: A Cross-Discipline View Of Trust 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships 1995DOES FAMILIARITY BREED TRUST? THE IMPLICATIONS OF REPEATED TIES FOR CONTRACTUAL CHOICE IN ALLIANCES.1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations 1995TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS 1994CITIZENSHIP BEHAVIOR AND SOCIAL EXCHANGE.

Cited by

2003Trust and TAM in Online Shopping: An Integrated Model1 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents 2006An Extended Privacy Calculus Model for E-Commerce Transactions 2004Building Effective Online Marketplaces with Institution-Based Trust 2001What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology 2002The impact of initial consumer trust on intentions to transact with a web site: a trust building model

Details

Year2000

Typearticle

Published2000-12-01

VenueOmega

ISSN-L0305-0483

Languageen

Citations3,438

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

Identifiers

doi10.1016/s0305-0483(00)00021-9

openalex_workW1546787249

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