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Customer personality and relationship satisfaction
16 references·1 citing·38 second hop
Customer personality and relationship satisfaction (2015)Customer personality and relationship sat…Structural Equation Modeling With AMOS (2013)Structural Equation Modeling …Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…A very brief measure of the Big-Five personality domains (2003)A very brief measure of the B…The Loyalty Effect (2001)The Loyalty EffectStructural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …Relational Benefits in Services Industries: The Customer's Perspective (1998)Relational Benefits in Servic…A Communication-Based Marketing Model for Managing Relationships (1998)A Communication-Based Marketi…Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…An Introduction to the Five‐Factor Model and Its Applications (1992)An Introduction to the Five‐F…Facet Scales for Agreeableness and Conscientiousness: A Revision of the NEO Personality Inventory (1991)Facet Scales for Agreeablenes…Personality Structure: Emergence of the Five-Factor Model (1990)Personality Structure: Emerge…An alternative "description of personality": The Big-Five factor structure. (1990)An alternative "description o…Validation of the five-factor model of personality across instruments and observers. (1987)Validation of the five-factor…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The role of customer personality in premium banking services (2022)The role of customer personal…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Handbook of Industrial and Organizational Psychology. (1977)The structure of phenotypic personality traits. (1993)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The Posttraumatic Growth Inventory: Measuring the positive legacy of trauma (1996)The Measurement of Meaning (1957)THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS (1991)The development of markers for the Big-Five factor structure. (1992)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Zero defections: quality comes to services. (1990)Understanding Relationship Marketing Outcomes (2002)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)The achievement motive (1953)Personality and Assessment (1968)Studies in Machiavellianism (1970)Grit: Perseverance and passion for long-term goals. (2007)Construct validity in psychological tests. (1955)Society and the Adolescent Self-Image (1965)The Big Five Trait taxonomy: History, measurement, and theoretical perspectives. (1999)Measuring personality in one minute or less: A 10-item short version of the Big Five Inventory in English and German (2006)The Mini-IPIP Scales: Tiny-yet-effective measures of the Big Five Factors of Personality. (2006)The dirty dozen: A concise measure of the dark triad. (2010)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Using PLS path modeling in new technology research: updated guidelines (2016)Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised (2009)Teacher self-efficacy and teacher burnout: A study of relations (2009)Technostress: Technological Antecedents and Implications1 (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 2003A very brief measure of the Big-Five personality domains8,303 cited
  • 1992An Introduction to the Five‐Factor Model and Its Applications6,832 cited
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  • 1987Validation of the five-factor model of personality across instruments and observers.6,405 cited
  • 2013Structural Equation Modeling With AMOS3,959 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
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  • 1998Relational Benefits in Services Industries: The Customer's Perspective2,347 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis1,996 cited
  • 2001The Loyalty Effect1,406 cited
  • 1991Facet Scales for Agreeableness and Conscientiousness: A Revision of the NEO Personality Inventory

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1,294 cited
  • 1998A Communication-Based Marketing Model for Managing Relationships1,236 cited
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    • 2022The role of customer personality in premium banking services21 cited