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Clarifications about the vocations and the occupations denomination from the hotels industry
1 references·1 citing·7 second hop
Clarifications about the vocations and the occupations denomination from the hotels industry (2009)Clarifications about the vocations and th…Principles of hotel front office operations (2000)Principles of hotel front off…Using hotel reviews to assess hotel frontline employees’ roles and performances (2022)Using hotel reviews to assess…Importance-Performance Analysis (1977)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)A New Model of Work Role Performance: Positive Behavior in Uncertain and Interdependent Contexts (2007)Examining the negative relationship between length of stay at a hotel and customer satisfaction: evidence from online customer reviews (2023)Hotel Revenue Management – A Critical Literature Review (2012)How do tourism firms innovate for sustainable energy consumption? A capabilities perspective on the adoption of energy efficiency in tourism accommodation establishments (2015)Online CSR communication in the hotel industry: Evidence from small hotels (2017)
this work references cited by second hop

References

  • 2000Principles of hotel front office operations38 cited

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  • 2022Using hotel reviews to assess hotel frontline employees’ roles and performances28 cited

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