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Simulation-Based Quantification of Business Impacts Caused by Service Incidents · Study

WorkSimulation-Based Quantification of Business Impacts Caused by Service Incidents

Axel Kieninger2013

Work2013

Simulation-Based Quantification of Business Impacts Caused by Service Incidents

Axel Kieninger · Florian Berghoff · Hansjörg Fromm · Gerhard Satzger

19 citations·0/0 files stored·Lecture notes in business information processing

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Business Process Modeling and Analysis Information Technology Governance and Strategy Software System Performance and Reliability

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References

2002Analyzing the Past to Prepare for the Future: Writing a Literature Review 1998Simulation with Arena 1998Handbook of Simulation 1999Handbook of simulation: Principles, methodology, advances, applications, and practice 1962A Waiting Line with Interrupted Service, Including Priorities 1995Business process simulation 1998Business process modelling and analysis using discrete-event simulation 2003Using business‐process simulation within a business‐process reengineering approach

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Details

Year2013

Typeother

Published2013-01-01

VenueLecture notes in business information processing

ISSN-L1865-1348

Languageen

Citations19

Files0 public / 0

ShelfBusiness Process Modeling and Analysis

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doi10.1007/978-3-642-36356-6_13

openalex_workW156291002

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