Production and operations management manufacturing and services

Abstract

Part 1 Nature and context of operations management: introduction to the field operations strategy and competitiveness project management. Part 2 Product design and process selection product design and process selection - manufacturing, supplement - operations technology product design and process selection - services, supplement - waiting line management quality management, supplement - statistical quality control methods. Part 3 Design of facilities and jobs strategic capacity management, supplement - linear programming just-in-time production systems facility location facility layout job design and work measurement, supplement - learning curves. Part 4 Managing the supply chain: supply chain management forecasting aggregate planning inventory systems for independence demand inventory systems for dependent demand - MRP-type systems, supplement - SAP R/3 operations scheduling, supplement - simulation. Part 5 Revising the system: operations consulting business process reengineering theory of constraints and synchronous manufacturing. Appendices: financial analysis of operations uniformity distributed random digits normally distributed random digits areas of the standard normal distribution areas of the cumulative standard normal distribution negative exponential distribution - values Of e -x Internet tables answers to selected problems.

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