Introduction: Toward Strategic Human Resource Management. HUMAN RESOURCE MANAGEMENT IN A REINVENTED GOVERNMENT. The Changing Role of the Personnel Office (C. Ban). State Civil Service Systems (K. Chi). Beyond Civil Service: The Politics of the Emergent Paradigm (D. Klingner). Toward Diversity in the Workplace (M. Guy & M. Newman). Managing an Aging Workforce: Trends, Issues, and Strategies (J. West). Understanding Organizational Climate and Culture (J. Ott). THE LEGAL ENVIRONMENT OF HUMAN RESOURCE MANAGEMENT. Human Resource Management Legal Issues: An Overview (G. Hartman, et al.). A Practical Guide to Affirmative Action (N. Riccucci). Sexual Harassment in the Workplace (M. Hoyman & L. Stein). Understanding the Americans with Disabilities Act (D. Pfeiffer). Managing Conflict in the Workplace (M. Herrman). MANAGING HUMAN RESOURCES. The High--Performance Organizaiton in Government: Strategic Thinking and HR Administration (D. Carnevale). Federal Employee Unions and the Human Resource Management Function (R. Tobias). Organizational Investment in Employee Development (M. Van Wart). Staffing the Bureaucracy: Employee Recruitment and Selection (S. Hays). Effective Job Analysis Methods (M. Foster). A Practical Guide to Conducting Assessment Centers (C. Swanson). Designing Effective Performance Appraisal Systems (D. Daley). TOOLS FOR INTEGRATING HUMAN RESOURCES INTO THE ORGANIZATIONAL MISSION. Benchmarking Performance (D. Ammons). Strategic Planning for Human Resource Managers (M. Brown & R. Brown). Designing and Conducting Employee Attitude Surveys (G. Roberts). Total Quality Management (R. Durant). Choosing and Using Human Resource Consultants: Focusing on Local Government (G. Rainey). Utilizing Volunteers in the Workplace (J. Brudney). Anticipating and Coping with Technological Change in the Workplace (J. Danziger & C. Gianos). Budgeting Essentials for Human Resource Managers (C. Coe & C. Reese). MOTIVATING AMD COMPENSATING EMPLOYEES. The Role of the Manager in Employee Motivation (A. Halachmi & T. der Krogt). Work Management and Job Evaluation Systems in a Government Environment (G. Siegel). Designing and Creating an Effective Compensation Plan (G. Siegel). Merit Pay Mania: Transforming Polarized Support and Opposition into a Working Consensus (G. Gabris). Employee Benefits: From Health Care to Pensions( N. Cayer). Conclusion: Toward Effective Human Resource Management.
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