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ISO 9000 registration’s impact on sales and profitability
16 references·16 citing·44 second hopsampled
ISO 9000 registration’s impact on sales and profitability (2002)ISO 9000 registration’s impact on sales a…ISO 9000 series ‐ Certification and performance (2001)ISO 9000 series ‐ Certificati…A journey toward total quality management through ISO 9000 certification ‐ a study on small‐ and medium‐sized enterprises in Singapore (1998)A journey toward total qualit…World‐class manufacturing project: overview and selected results (1997)World‐class manufacturing pro…The business value of quality management systems certification. Evidence from Australia and New Zealand (1997)The business value of quality…ISO 9000: marketing motivations and benefits (1997)ISO 9000: marketing motivatio…ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received (1997)ISO 9000 among Australian com…An international study of quality improvement approach and firm performance (1997)An international study of qua…The contribution of quality to business performance (1996)The contribution of quality t…The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The Impact of Quality Managem…Return on Quality (ROQ): Making Service Quality Financially Accountable (1995)Return on Quality (ROQ): Maki…An Evaluation of the Effects of Quality Improvement Activities on Business Performance (1994)An Evaluation of the Effects …Determinants of Financial Performance: A Meta-Analysis (1990)Determinants of Financial Per…The Strategic Role of Product Quality (1987)The Strategic Role of Product…Product Quality, Cost Position and Business Performance: A Test of Some Key Hypotheses (1983)Product Quality, Cost Positio…Out of the Crisis (1982)Out of the CrisisThe impact of strategic planning on profit performance (1974)The impact of strategic plann…The impact of standardized innovation management systems on innovation capability and business performance: An empirical study (2016)The impact of standardized in…The effect of the ISO 9001 quality management system on the performance of SMEs (2012)The effect of the ISO 9001 qu…The roles of firms' motives in affecting the outcomes of ISO 9000 adoption (2011)The roles of firms' motives i…The impact of ISO 9001 standard and the EFQM model: The view of the assessors (2011)The impact of ISO 9001 standa…Do drivers matter for the benefits of ISO 14001? (2011)Do drivers matter for the ben…What happened to the ISO 9000 lustre? An eight-year study (2010)What happened to the ISO 9000…Do Fresh Produce Exporters in Sub-Saharan Africa Benefit from GlobalGAP Certification? (2010)Do Fresh Produce Exporters in…Development of a performance measurement framework for SMEs (2010)Development of a performance …Shedding light on causation between ISO 9001 and improved business performance (2008)Shedding light on causation b…ISO 9001:2000 in the Egyptian manufacturing sector: perceptions and perspectives (2008)ISO 9001:2000 in the Egyptian…Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications (2008)Internalisation of ISO 9000 s…ISO 9000: integration rationales and organizational impacts (2007)ISO 9000: integration rationa…A triple analysis of ISO 9000 effects on company performance (2007)A triple analysis of ISO 9000…Has ISO 9000 lost some of its lustre? A longitudinal impact study (2005)Has ISO 9000 lost some of its…Strategic orientation and financial performance of firms implementing ISO 9000 (2004)Strategic orientation and fin…ISO 9000 and TQM: substitutes or complementaries? (2004)ISO 9000 and TQM: substitutes…The Concept of Fit in Strategy Research: Toward Verbal and Statistical Correspondence (1989)Total quality management as competitive advantage: A review and empirical study (1995)Quantifying the causes and costs of rework in construction (2000)INTERNATIONAL DIFFUSION OF ISO 14000 CERTIFICATION (2001)ISO 9001 certification research: questions, answers and approaches (2009)The Concept of Fit in Strategy Research: Towards Verbal and Statistical Correspondence (2018)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Representing and Testing Organizational Theories: A Holistic Construal (1982)Environment‐strategy coalignment: An empirical test of its performance implications (1990)Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures (1994)Coefficient Alpha and the Internal Structure of Tests (1951)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A framework for quality management research and an associated measurement instrument (1994)LEAN AND GREEN? AN EMPIRICAL EXAMINATION OF THE RELATIONSHIP BETWEEN LEAN PRODUCTION AND ENVIRONMENTAL PERFORMANCE (2001)Exploring the Locus of Profitable Pollution Reduction (2002)Contingency research in operations management practices (2008)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Going to Extremes: Managing Service Encounters and Assessing Provider Performance (1995)Perceived e‐service quality (PeSQ) (2007)Mining Marketing Meaning from Online Chatter: Strategic Brand Analysis of Big Data Using Latent Dirichlet Allocation (2014)Culture's Consequences: International Differences in Work-Related Values. (1983)An Instrument for Measuring the Critical Factors of Quality Management (1989)Implementation of total productive maintenance: A case study (2003)FOOD FOR THOUGHT: SOCIAL VERSUS ENVIRONMENTAL SUSTAINABILITY PRACTICES AND PERFORMANCE OUTCOMES (2009)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Macroeconomics and Reality (1980)The Role of Market Forces in Assuring Contractual Performance (1981)Perceived service quality as a customer‐based performance measure: An empirical examination of organizational barriers using an extended service quality model (1991)The Financial Information Content of Perceived Quality (1994)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies (2007)ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry (2015)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)A RESOURCE-BASED PERSPECTIVE ON CORPORATE ENVIRONMENTAL PERFORMANCE AND PROFITABILITY. (1997)ESG and financial performance: aggregated evidence from more than 2000 empirical studies (2015)‘Determinants’ of organizational performance: An interdisciplinary review (1981)Strategic groups, asymmetrical mobility barriers and contestability (1987)Strategy and industry effects on profitability: evidence from Greece (2003)
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References

  • 1982Out of the Crisis7,278 cited
  • 1995Return on Quality (ROQ): Making Service Quality Financially Accountable1,638 cited
  • 1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
  • 1990Determinants of Financial Performance: A Meta-Analysis1,171 cited
  • 1983Product Quality, Cost Position and Business Performance: A Test of Some Key Hypotheses911 cited
  • 1997The business value of quality management systems certification. Evidence from Australia and New Zealand431 cited
  • 2001ISO 9000 series ‐ Certification and performance334 cited
  • 1987The Strategic Role of Product Quality329 cited
  • 1997An international study of quality improvement approach and firm performance321 cited
  • 1974The impact of strategic planning on profit performance281 cited
  • 1998A journey toward total quality management through ISO 9000 certification ‐ a study on small‐ and medium‐sized enterprises in Singapore277 cited
  • 1997ISO 9000: marketing motivations and benefits257 cited
  • 1996The contribution of quality to business performance220 cited
  • 1997ISO 9000 among Australian companies: impact of time and reasons for seeking certification on perceptions of benefits received218 cited
  • 1997

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World‐class manufacturing project: overview and selected results
207 cited
  • 1994An Evaluation of the Effects of Quality Improvement Activities on Business Performance183 cited
  • Cited by

    • 2011The roles of firms' motives in affecting the outcomes of ISO 9000 adoption206 cited
    • 2010Do Fresh Produce Exporters in Sub-Saharan Africa Benefit from GlobalGAP Certification?199 cited
    • 2011Do drivers matter for the benefits of ISO 14001?185 cited
    • 2008Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications181 cited
    • 2007ISO 9000: integration rationales and organizational impacts178 cited
    • 2008Shedding light on causation between ISO 9001 and improved business performance168 cited
    • 2012The effect of the ISO 9001 quality management system on the performance of SMEs158 cited
    • 2007A triple analysis of ISO 9000 effects on company performance140 cited
    • 2010What happened to the ISO 9000 lustre? An eight-year study126 cited
    • 2008ISO 9001:2000 in the Egyptian manufacturing sector: perceptions and perspectives122 cited
    • 2005Has ISO 9000 lost some of its lustre? A longitudinal impact study120 cited
    • 2011The impact of ISO 9001 standard and the EFQM model: The view of the assessors116 cited
    • 2004ISO 9000 and TQM: substitutes or complementaries?111 cited
    • 2016The impact of standardized innovation management systems on innovation capability and business performance: An empirical study104 cited
    • 2010Development of a performance measurement framework for SMEs102 cited
    • 2004Strategic orientation and financial performance of firms implementing ISO 9000100 cited