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Leadership, empowerment and customer satisfaction in teaching institutions
16 references·0 citing·31 second hop
Leadership, empowerment and customer satisfaction in teaching institutions (2011)Leadership, empowerment and customer sati…Research Methods in Education (2007)Research Methods in EducationDesigning and Conducting Mixed Methods Research (2007)Designing and Conducting Mixe…How College Affects Students: A Third Decade of Research. Volume 2. (2005)How College Affects Students:…How College Affects Students: A Third Decade of Research (2005)How College Affects Students:…Case Study Research (2004)Case Study ResearchPrimal leadership: realizing the power of emotional intelligence (2002)Primal leadership: realizing …Case study research in educational settings (1999)Case study research in educat…Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies (1998)Paradoxes of Technology: Cons…Testing Structural Equation Models. (1995)Testing Structural Equation M…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Leaving College (1994)Leaving CollegeLeaving College: Rethinking the Causes and Cures of Student Attrition. Second Edition. (1993)Leaving College: Rethinking t…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…Approaches to Qualitative-Quantitative Methodological Triangulation (1991)Approaches to Qualitative-Qua…Leaving College: Rethinking the Causes and Cures of Student Attrition (1988)Leaving College: Rethinking t…Dropout from Higher Education: A Theoretical Synthesis of Recent Research (1975)Dropout from Higher Education…Specification Tests in Econometrics (1978)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Student Engagement and Student Learning: Testing the Linkages* (2006)Unmasking the Effects of Student Engagement on First-Year College Grades and Persistence (2008)Framing student engagement in higher education (2011)A framework of sustainable supply chain management: moving toward new theory (2008)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Case study research: design and methods (2011)Likert scales: how to (ab)use them (2004)Do entrepreneurship programmes raise entrepreneurial intention of science and engineering students? The effect of learning, inspiration and resources (2006)Un sistema de clasificación de los diseños de investigación en psicología (2013)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)Toward a Definition of Mixed Methods Research (2007)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)A Concise Introduction to Mixed Methods Research (2021)Effects of College Transition and Perceptions of the Campus Racial Climate on Latino College Students' Sense of Belonging (1997)Do Psychosocial and Study Skill Factors Predict College Outcomes? A Meta-Analysis. (2004)RESEARCH AND PRACTICE OF STUDENT RETENTION: WHAT NEXT? (2006)A typology of mixed methods research designs (2007)A Typology of Mixed Methods Sampling Designs in Social Science Research (2015)How to Construct a Mixed Methods Research Design (2017)Using Mixed-Methods Sequential Explanatory Design: From Theory to Practice (2005)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)lavaan : An R Package for Structural Equation Modeling (2012)
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References

  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 2007Research Methods in Education23,507 cited
  • 2007Designing and Conducting Mixed Methods Research23,260 cited
  • 2004Case Study Research15,455 cited
  • 1995Testing Structural Equation Models.8,211 cited
  • 1975Dropout from Higher Education: A Theoretical Synthesis of Recent Research7,883 cited
  • 1988Leaving College: Rethinking the Causes and Cures of Student Attrition7,369 cited
  • 2005How College Affects Students: A Third Decade of Research3,553 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions3,422 cited
  • 1991Approaches to Qualitative-Quantitative Methodological Triangulation2,214 cited
  • 1993Leaving College: Rethinking the Causes and Cures of Student Attrition. Second Edition.2,041 cited
  • 2002Primal leadership: realizing the power of emotional intelligence1,940 cited
  • 1994Leaving College1,523 cited
  • 1999Case study research in educational settings1,475 cited
  • 2005How College Affects Students: A Third Decade of Research. Volume 2.1,460 cited
  • 1998

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Paradoxes of Technology: Consumer Cognizance, Emotions, and Coping Strategies
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