Intercultural Communication in the Global Workplace

Abstract

Are you a good businessperson?Can you manage the stressful situations that often take part in international trade?How would you deal with Japanese customers?How would you behave when invited to dinner by a Chinese customer?Is there any kind of basic "international business behavior"?Would you be able to work for a German company?What about the American way of dealing with the working force?Any businessperson should have an answer for each one of these questions.Globalization, the expansion of intercontinental trade, technological advances and the increase in the number of companies dealing on the international stage have brought about a dramatic change in the frequency, context and means by which people from different cultural backgrounds interact.Today's companies are doing business more and more in a global context.The people that count in any business from the suppliers to clients to employees are increasingly based in remote locations in foreign countries.The need for effective and clear intercultural communication is becoming vital in securing success in today's global workplace.Intercultural communication has many definitions.In short intercultural communication looks at how people, from differing cultural backgrounds, endeavour to communicate.It draws on areas such as cultural anthropology and other areas of communication to build an academic framework.At its foundation is the desire to

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