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Management of corporate communication: from interpersonal contacts to external affairs
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  • 2007Strategic risk communication: Adding value to society157 cited
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  • 2005Reflective Communication Management, Future Ways for Public Relations Research134 cited
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  • 2011Strategic stakeholder dialogues: a discursive perspective on relationship building126 cited
  • 2016Stewardship Climate Scale124 cited
  • 2002Crisis Management & Team Effectiveness: A Closer Examination118 cited
  • 2004The adoption of innovation in youth organizations: Creating the conditions for youth–adult partnerships116 cited
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  • 2009Crisis and Risk Approaches to Emergency Management Planning and Communication: The Role of Similarity and Sensitivity109 cited
  • 2000A Rhetorical Perspective on the Values of Public Relations: Crossroads and Pathways Toward Concurrence107 cited
  • 1999Content Class as a Contextual Cue in the Cognitive Processing of Publicity Versus Advertising

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105 cited
  • 2001Communicating Change to Nonprofit Stakeholders100 cited
  • 1997Marketing as auto‐communication98 cited