A holistic approach to task‐based interaction

Abstract

This paper proposes that interaction generated by tasks has previously been very difficult to analyse because of its highly indexical nature. Task‐related actions and non‐verbal communication could not be related easily to talk. A technological solution to this problem is presented, using a combination of task‐tracking hardware and software, video recording and transcription. This enables a holistic approach, i.e. one in which all elements of behaviour can be integrated in analysis. Micro‐analyses of multimodal data are undertaken, which provide revealing insights into the processes of task‐based learning. A framework for describing and analysing task‐based interaction from a holistic perspective is outlined.

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