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Challenge of adopting multiple process improvement frameworks
11 references·16 citing·44 second hop
Challenge of adopting multiple process improvement frameworks (2006)Challenge of adopting multiple process im…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1Principles of Scientific Management, The (2015)Principles of Scientific Mana…Structures, Processes and Relational Mechanisms for IT Governance (2011)Structures, Processes and Rel…Service Oriented IT Management: Benefit, Cost and Success Factors (2005)Service Oriented IT Managemen…The use of maturity models/grids as a tool in assessing product development capability (2003)The use of maturity models/gr…Modularity, flexibility, and knowledge management in product and organization design (1996)Modularity, flexibility, and …Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)Total Quality Management: Emp…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…Reengineering the Corporation (1993)Reengineering the CorporationDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Development of an Instrument …Employment Contracts, Influence Activities, and Efficient Organization Design (1988)Employment Contracts, Influen…An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices (2021)An IT Service Management Lite…Relevant Research Areas in IT Service Management: An Examination of Academic and Practitioner Literatures (2017)Relevant Research Areas in IT…Chasing Success: An Empirical Model for IT Governance Frameworks Adoption in Australia (2017)Chasing Success: An Empirical…Measuring IT Service Management Capability: Scale Development and Empirical Validation (2015)Measuring IT Service Manageme…Research in Information Technology Service Management (ITSM) (2000 – 2010) (2014)Research in Information Techn…Topics and Applied Theories in IT Service Management (2013)Topics and Applied Theories i…Barriers to Formal IT Governance Practice -- Insights from a Qualitative Study (2013)Barriers to Formal IT Governa…Research in Information Technology Service Management (ITSM): Theoretical Foundation and Research Topic Perspectives (2011)Research in Information Techn…Einfluss von IT-Service-Management-Frameworks auf die IT-Organisation (2011)Einfluss von IT-Service-Manag…ITIL and the creation of benefits: An empirical study on benefits, challenges and processes (2010)ITIL and the creation of bene…Challenges in Adopting and Integrating ITIL and CMMi in ICT Division of a Public Utility Company (2010)Challenges in Adopting and In…An International Analysis of IT Service Management Benefits and Performance Measurement (2010)An International Analysis of …Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion (2009)Using Institutionalism as a L…Conflicting views on ITIL implementation: managed as a project-or business as usual? (2008)Conflicting views on ITIL imp…Integrated change and configuration management (2007)Integrated change and configu…Implementing centralised IT service management: drawing lessons from the public sector (2007)Implementing centralised IT s…A Paradigm for Developing Better Measures of Marketing Constructs (1979)PRODUCT DEVELOPMENT: PAST RESEARCH, PRESENT FINDINGS, AND FUTURE DIRECTIONS (1995)Assessing Organizational Capabilities: Reviewing and Guiding the Development of Maturity Grids (2011)Maturity assessment models: a design science research approach (2011)Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy (2020)A Coefficient of Agreement for Nominal Scales (1960)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Understanding Information Technology Usage: A Test of Competing Models (1995)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)An Inquiry into the Nature and Causes of the Wealth of Nations (1776)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Exploration and Exploitation in Organizational Learning (1991)SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation (2000)Knowledge Management: An Organizational Capabilities Perspective (2001)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Defining and developing measures of lean production (2007)The balanced scorecard : measures that drive performance (1992)Reengineering the corporation: A manifesto for business revolution (1993)Using the balanced scorecard as a strategic management system (1996)IT Governance Structures, Processes and Relational Mechanisms: Achieving IT/Business Alignment in a Major Belgian Financial Group (2005)Attempting to Define IT Governance: Wisdom or Folly? 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References

  • 2019Diffusion of Innovations 137,320 cited
  • 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation9,145 cited
  • 2015Principles of Scientific Management, The5,038 cited
  • 1993Reengineering the Corporation2,520 cited
  • 1996Modularity, flexibility, and knowledge management in product and organization design2,494 cited
  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
  • 1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited
  • 1988Employment Contracts, Influence Activities, and Efficient Organization Design634 cited
  • 2003The use of maturity models/grids as a tool in assessing product development capability443 cited
  • 2011Structures, Processes and Relational Mechanisms for IT Governance382 cited
  • 2005Service Oriented IT Management: Benefit, Cost and Success Factors115 cited

Cited by

  • 2010An International Analysis of IT Service Management Benefits and Performance Measurement41 cited
  • 2010Challenges in Adopting and Integrating ITIL and CMMi in ICT Division of a Public Utility Company39 cited
  • 2021An IT Service Management Literature Review: Challenges, Benefits, Opportunities and Implementation Practices

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34 cited
  • 2007Implementing centralised IT service management: drawing lessons from the public sector24 cited
  • 2011Einfluss von IT-Service-Management-Frameworks auf die IT-Organisation23 cited
  • 2007Integrated change and configuration management22 cited
  • 2017Relevant Research Areas in IT Service Management: An Examination of Academic and Practitioner Literatures22 cited
  • 2013Barriers to Formal IT Governance Practice -- Insights from a Qualitative Study19 cited
  • 2009Using Institutionalism as a Lens to Examine ITIL Adoption and Diffusion18 cited
  • 2013Topics and Applied Theories in IT Service Management18 cited
  • 2017Chasing Success: An Empirical Model for IT Governance Frameworks Adoption in Australia17 cited
  • 2008Conflicting views on ITIL implementation: managed as a project-or business as usual?17 cited
  • 2014Research in Information Technology Service Management (ITSM) (2000 – 2010)16 cited
  • 2011Research in Information Technology Service Management (ITSM): Theoretical Foundation and Research Topic Perspectives16 cited
  • 2010ITIL and the creation of benefits: An empirical study on benefits, challenges and processes16 cited
  • 2015Measuring IT Service Management Capability: Scale Development and Empirical Validation15 cited