Article2010

Fostering Innovation in Public Services

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Public Policy and Administration Research E-Government and Public Services Innovative Approaches in Technology and Social Development

Abstract

Innovation is essential to the improvement of public services; it is not an optional luxury but needs to be institutionalized as a deep value. This article presents a framework for thinking and action to foster higher levels of successful innovation in the public sector. The major barriers to innovation in the public sector are identified. Finally, some immediate and practical steps which government departments and public service organizations could take to foster innovation are described.

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2020Anticipatory innovation governance 2012Open innovation in the public sector of leading countries 2010Institutional Motivations in the Adoption of Innovations: The Case of E-Government 2010Public sector innovation research: What’s next?2017Rethinking the effect of risk aversion on the benefits of service innovations in public administration agencies 2014Feeling the Squeeze: Public Employees’ Experiences of Cutback- and Innovation-Related Organizational Changes Following a National Announcement of Budget Reductions 2009The innovation deficit in public services: The curious problem of too much efficiency and not enough waste and failure 2018Open innovation and the evaluation of internet-enabled public services in smart cities

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