The impact of fluency on the subjective assessment of interpreting quality

Abstract

Prosodic features such as fluency are key components of natural speech and, thus, \nalso of simultaneous interpreting. Disfluencies, such as hesitations, vowel \nlengthening and repairs, are particularly significant in the output of \nsimultaneous interpreters, which presents a pattern of pausing and disfluencies \nthat differs from other forms of spontaneous speech. This paper provides an \noverview of aspects of fluency and a brief introduction to previous research in the \narea of fluency and user perceptions, and describes a study conducted by the \nauthor at the University of Vienna. The results of this experiment indicate that \nthere may be a link between perceived fluency of an interpretation and users’ \nassessment of the interpreter’s accuracy. There also appears to be a link between \nself-assessed comprehension and assessment of the interpreter’s performance.

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