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• 2004Developing teacher‐student relationships through out of class communication191 cited
• 2008Basic Communication Course Annual186 cited
• 2010Active Listening in Peer Interviews: The Influence of Message Paraphrasing on Perceptions of Listening Skill137 cited
• 2015The Role of “Active Listening” in Informal Helping Conversations: Impact on Perceptions of Listener Helpfulness, Sensitivity, and Supportiveness and Discloser Emotional Improvement135 cited
• 2013Comparing student and faculty perceptions of online and traditional courses131 cited
• 2017Loving a partner in a Foreign Language87 cited
• 2005Promoting self-reflexivity in intercultural education73 cited
• 2017“Can You Repeat That?” Teaching Active Listening in Management Education57 cited
• 2014The Impact of Psychological Factors on Consumer Buying Behavior and an Empirical Application in Turkey53 cited
• 2010Factors Influencing Pharmacy Students' Choice of Major and Its Relationship to Anticipatory Socialization49 cited
• 2015Gendered Communication and Career Outcomes: A Construct Validation and Prediction of Hierarchical Advancement and Non-Hierarchical Rewards40 cited
• 1999A Qualitatively Constructed Interpersonal Communication Model A Grounded Theory Analysis38 cited
• 2002Seeking Difference: African Americans in Interpersonal Communication Research, 1975 - 2000