Interpersonal Communication

Abstract

This chapter defines interpersonal communication as an interactive process that occurs between people as they exchange and create messages, collaboratively and interdependently, through an interwoven combination of verbal and nonverbal behavior. It then situates what it calls “interpersonal listening” within this definition and reflects (primarily) on the behaviors involved when people listen to one another in interactions to show its collaborative and interdependent nature. It also reviews particular times when interpersonal listening is important to another (the requirement of listening to others in distress or in their final moments); what people think of as, or research has been found to be, “good” forms of listening; as well as suggestions that researchers have made for forms of listening that can be seen as occasionally “optimal.” Overall, the argument is made that focusing on listening within interpersonal contexts allows for the unveiling of the intricacies of this particular enactment of listening.

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