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Technology as a driver for changing customer‐provider interfaces
16 references·4 citing·36 second hop
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  • 2019Industrial customers’ organizational readiness for new advanced services20 cited
  • 2022Exploring data-driven service innovation—aligning perspectives in research and practice18 cited
  • 2011The impact of technology on evolving roles of salespeople18 cited
  • 2011Research on Services in the Manufacturing Industry based on a Holistic Viewpoint and Interdisciplinary Approach15 cited