The intellectual capital web

Abstract

The twenty‐first century knowledge driven economy has seen increasing importance being placed on maximising the organisation's intellectual capital (IC). At the same time knowledge management (KM) systems are being developed. The paper establishes similarities between the two and proceeds to develop a systematic approach to linking them through the intellectual capital web (ICW). There are six components with the ICW: strategic objectives, management systems, measurement systems, knowledge workers, catalysts and reward and incentive systems. The integration of IC and KM requires alignment of KM processes with IC assets to meet the organisation's strategic needs. A theoretical conjecture is developed in which the components of elements of ICW are interweaved to achieve strategic objectives. The systematic approach outlined in the paper should offer organisations valuable guidelines to maximising their IC assets and managing their knowledge management processes.

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