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Predicting Household Switching Behavior and Switching Costs at Depository Institutions · Study

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ArticlePredicting Household Switching Behavior and Switching Costs at Depository Institutions

Elizabeth K. Kiser2002

Article2002

Predicting Household Switching Behavior and Switching Costs at Depository Institutions

Elizabeth K. Kiser

111 citations·0/0 files stored·Review of Industrial Organization

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Banking stability, regulation, efficiency Customer Service Quality and Loyalty Consumer Market Behavior and Pricing

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References

1995Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade 1992Multi-Period Competition with Switching Costs 2000Recent Changes in U.S. Family Finances: Results from the 1998 Survey of Consumer Finances 1997Market Definition and the Analysis of Antitrust in Banking 1993Did Installed Base Give an Incumbent any (Measureable) Advantages in Federal Computer Procurement?1991The Concentration / Conduct Relationship in Bank Deposit Markets

Cited by

2005Consumer Choice and Competition Policy: A Study of UK Energy Markets 2007WHO COMPETES WITH WHOM? THE CASE OF DEPOSITORY INSTITUTIONS*2016Measuring consumer switching costs in the television industry 2019Deposit withdrawals from distressed banks: Client relationships matter 2015The Determinants of Household's Bank Switching 2021Testing the effectiveness of consumer financial disclosure: Experimental evidence from savings accounts 2020The Effect of Monetary Policy on Bank Wholesale Funding

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2002Household Switching Behavior at Depository Institutions: Evidence from Survey Dataarticle · 4 shared references 2006State Dependence at Internet Portalsarticle · 3 shared references 2011CONSUMER SWITCHING COSTS AND FIRM PRICING: EVIDENCE FROM BANK PRICING OF DEPOSIT ACCOUNTS*article · 3 shared references 1997Paying Customers to Switcharticle · 2 shared references 2006The economics of information technology: an introductionother · 2 shared references 2007Do switching costs make markets more or less competitive? The case of 800‐number portabilityarticle · 2 shared references

Details

Year2002

Typearticle

Published2002-06-01

VenueReview of Industrial Organization

ISSN-L0889-938X

Languageen

Citations111

Files0 public / 0

ShelfBanking stability, regulation, efficiency

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doi10.1023/a:1015692910277

openalex_workW1576202665

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2011CONSUMER SWITCHING COSTS AND FIRM PRICING: EVIDENCE FROM BANK PRICING OF DEPOSIT ACCOUNTS*