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Synchronizing crisis responses after a transgression
16 references·2 citing·49 second hop
Synchronizing crisis responses after a transgression (2013)Synchronizing crisis responses after a tr…DIGITAL MEDIA AND THE PERSONALIZATION OF COLLECTIVE ACTION (2011)DIGITAL MEDIA AND THE PERSONA…How do the news media frame crises? A content analysis of crisis news coverage (2009)How do the news media frame c…Engaging stakeholders through social networking: How nonprofit organizations are using Facebook (2009)Engaging stakeholders through…Media, Tasks, and Communication Processes: A Theory of Media Synchronicity1 (2008)Media, Tasks, and Communicati…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory (2004)Impact of Past Crises on Curr…Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…A Stakeholder Approach to Organizational Identity (2000)A Stakeholder Approach to Org…A Stakeholder Approach to Organizational Identity (2000)A Stakeholder Approach to Org…The Relationship Between Environmental Commitment and Managerial Perceptions of Stakeholder Importance (1999)The Relationship Between Envi…Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances (1998)Between Trust and Control: De…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)Communication and Attribution…Communicating through Crisis (1994)Communicating through CrisisROLE OF INDIVIDUAL ATTACHMENTS IN THE DISSOLUTION OF INTERORGANIZATIONAL RELATIONSHIPS. (1992)ROLE OF INDIVIDUAL ATTACHMENT…Perception of Risk (1987)Perception of RiskCrisis response strategies in Finland and Spain (2017)Crisis response strategies in…The Issue Arena of a Corporate Social Responsibility Crisis – The Volkswagen Case in Twitter (2016)The Issue Arena of a Corporat…Economic Action and Social Structure: The Problem of Embeddedness (1985)Foundations of social theory (1990)An Integrative Model Of Organizational Trust (1995)A Resource-Based Theory of Strategic Alliances (2000)A Trust Model for Consumer Internet Shopping (2001)Trust, Control, and Risk in Strategic Alliances: An Integrated Framework (2001)An attributional theory of achievement motivation and emotion. 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References

  • 1987Perception of Risk9,263 cited
  • 1998Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances3,360 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,818 cited
  • 2008Media, Tasks, and Communication Processes: A Theory of Media Synchronicity11,510 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 1999The Relationship Between Environmental Commitment and Managerial Perceptions of Stakeholder Importance1,332 cited
  • 2000A Stakeholder Approach to Organizational Identity1,188 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 2009Engaging stakeholders through social networking: How nonprofit organizations are using Facebook1,127 cited
  • 1996Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication707 cited
  • 2000A Stakeholder Approach to Organizational Identity599 cited
  • 2004Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory555 cited
  • 1992ROLE OF INDIVIDUAL ATTACHMENTS IN THE DISSOLUTION OF INTERORGANIZATIONAL RELATIONSHIPS.477 cited
  • 2011DIGITAL MEDIA AND THE PERSONALIZATION OF COLLECTIVE ACTION458 cited

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  • 2009How do the news media frame crises? A content analysis of crisis news coverage452 cited
  • 1994Communicating through Crisis392 cited
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    • 2017Crisis response strategies in Finland and Spain20 cited
    • 2016The Issue Arena of a Corporate Social Responsibility Crisis – The Volkswagen Case in Twitter19 cited