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Cited by

• 2002Auditing the indirect consequences of rework in construction: a case based approach119 cited
• 2017Requirements for Data Quality Metrics104 cited
• 2001Hidden quality costs and the distinction between quality cost and quality loss90 cited
• 2009A Procedure to Develop Metrics for Currency and its Application in CRM85 cited
• 2010A novel hybrid model based on DEMATEL and ANP for selecting cost of quality model development84 cited
• 2018A Quality Scorecard for the era of Industry 4.069 cited
• 2012Contractors' perception of the use of costs of quality system in Malaysian building construction projects65 cited
• 1998Quality Costing: An Examination of Knowledge, Attitudes, and Perceptions54 cited
• 2005Economic sustainability and the cost of poor quality52 cited
• 2013Hidden Costs in the Evaluation of Quality Failure Costs51 cited
• 2011An exploratory study on cost of quality implementation in Malaysia: The case of Penang manufacturing firms50 cited
• 2015Corporate Data Quality50 cited
• 2008Management and measurement of quality in ISO 9000 organisations: An empirical study in Spain38 cited
• 2020Quality cost management in the SMEs of Poland37 cited