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• 2008Persistence of Women in Online Degree-Completion Programs153 cited
• 2013Comparison of course completion and student performance through online and traditional courses150 cited
• 2010Student perceptions of support services and the influence of targeted interventions on retention in distance education118 cited
• 2007An Analysis of Student Persistence in Online Education112 cited
• 2022Online student support: a framework for embedding support interventions into the online learning cycle111 cited
• 2015Stories from Students in Their First Semester of Distance Learning97 cited
• 2011Satisfaction with Higher Education: critical data for student development68 cited
• 2005Distance Education at the Crossroads56 cited
• 2010Evaluating a model of business school students' acceptance of web-based course management systems37 cited
• 2006Improving Student Retention through Evidence Based Proactive Systems at the Open University (UK)20 cited
• 2010Situated Learning: Optimizing Experiential Learning through God-given Learning Community19 cited
• 2009Logging in and dropping out: exploring student non‐completion in higher education using electronic footprint analysis18 cited