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Effective Business Communications
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  • 2010Using insights from email users to inform organisational email management policy19 cited
  • 2014Ethics Training in the Indian IT Sector: Formal, Informal or Both?17 cited
  • 1990You-Perspective: Insights from Speech Act Theory17 cited
  • 1993Communication for Accounting Students16 cited
  • 1994Analytic Measures for Evaluating Managerial Writing14 cited
  • 1989

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The Nature, Classification, and Generic Structure of Proposals
14 cited
  • 1985Technical or nontechnical salesmen?10 cited