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Brief Contents. Preface. 1. The Challenge of Organizational Communication. 2. Classical Approaches. 3. Human Relations and Human Resources Approaches. 4. Systems Approaches. 5. Cultural Approaches. 6. Critical Approaches. 7. Socialization Processes. 8. Decision-Making Processes. 9. Conflict Management Processes. 10. Organizational Change and Leadership Processes. 11. Processes of Emotion in the Workplace. 12. Organizational Diversity Processes. 13. Technological. 14. The Changing Landscape of Organizations. References. Name Index. Subject Index.
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