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• 2005Unlocking Sustained Business Value from it Investments122 cited
• 1997The role of information technology in business process reengineering117 cited
• 1998The Perception and Measurement of Transaction Costs113 cited
• 2003BPR: alive and well in the public sector110 cited
• 2004Networked creativity: a structured management framework for stimulating innovation109 cited
• 2012Business Process Reengineering: Strategic Tool for Managing Organizational Change an Application in a Multinational Company96 cited
• 1996Designing a viable organization structure86 cited
• 2003Using business‐process simulation within a business‐process reengineering approach83 cited
• 2009Business process integration, automation, and optimization in ERP65 cited
• 2000The Implementation of Reengineering in SMEs: A Grounded Study60 cited
• 2003Using business process re-engineering for the development of production efficiency in companies making engineered to order products52 cited
• 1996Broadening visions of business process re-engineering51 cited
• 2017Does decentralized decision making increase company performance through its Information Technology infrastructure investment?47 cited
• 2002Large Scale Innovation Reengineering Methodology in SMEs