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Customer enquiry management and product customization
16 references·3 citing·42 second hop
Customer enquiry management and product customization (2008)Customer enquiry management and product c…Effective supply chain management (2020)Effective supply chain manage…Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…Supply-chain integration: implications for mass customization, modularization and postponement strategies (2004)Supply-chain integration: imp…Case Study Research (2004)Case Study ResearchCustomer lead time management when both demand and price are lead time sensitive (2003)Customer lead time management…Case research in operations management (2002)Case research in operations m…Toward a taxonomy of manufacturing flexibility dimensions (2000)Toward a taxonomy of manufact…Supply chain management: A strategic issue in engineer to order manufacturing (2000)Supply chain management: A st…Case study research methods (2000)Case study research methodsA review of empirical research on manufacturing flexibility (2000)A review of empirical researc…A theoretical framework for analyzing the dimensions of manufacturing flexibility (1999)A theoretical framework for a…Responding to customer enquiries in make-to-order companies Problems and solutions (1996)Responding to customer enquir…Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Status of engineering change management in the engineer-to-order production environment: insights from a multiple case study (2020)Status of engineering change …The applicability and impact of Enterprise Resource Planning (ERP) systems: Results from a mixed method study on Make-To-Order (MTO) companies (2015)The applicability and impact …Customer Enquiry Management in global supply chains: A comparative multi-case study analysis (2011)Customer Enquiry Management i…The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. 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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
  • 2004Case Study Research15,455 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
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  • 2002Case research in operations management4,049 cited
  • 2000Case study research methods2,100 cited
  • 2020Effective supply chain management898 cited
  • 1999A theoretical framework for analyzing the dimensions of manufacturing flexibility560 cited
  • 2000A review of empirical research on manufacturing flexibility427 cited
  • 2000Toward a taxonomy of manufacturing flexibility dimensions318 cited
  • 2003Customer lead time management when both demand and price are lead time sensitive221 cited
  • 2000Supply chain management: A strategic issue in engineer to order manufacturing209 cited
  • 2004Supply-chain integration: implications for mass customization, modularization and postponement strategies187 cited
  • 1996

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Responding to customer enquiries in make-to-order companies Problems and solutions
131 cited

Cited by

  • 2015The applicability and impact of Enterprise Resource Planning (ERP) systems: Results from a mixed method study on Make-To-Order (MTO) companies31 cited
  • 2020Status of engineering change management in the engineer-to-order production environment: insights from a multiple case study28 cited
  • 2011Customer Enquiry Management in global supply chains: A comparative multi-case study analysis16 cited