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Fundamentals of Selling · Study

BookFundamentals of Selling

Charles M. Futrell2005

Book2005

Fundamentals of Selling

Charles M. Futrell

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Marketing and Advertising Strategies Customer Service Quality and Loyalty Employee Performance and Motivation

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1992The effects of empathy on salesperson effectiveness 1994An Empirical Examination of the Impact of Salesperson Empathy and Professionalism and Merchandise Salability on Retail Buyers' Evaluations 2015The effects of empathy and listening of salespeople on relationship quality in the retail banking industry 2011Compensation and control sales policies, and sales performance: the field sales manager's points of view 2002The impact of purchase situation on salesperson communication behaviors in business markets 1989Perceptual differences of sales practitioners and students concerning ethical behavior 1990Social values and salespeople's effort 2006Training retail sales personnel in transition economies: Applying a model of customer-oriented communication

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Year2005

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Published2005-01-01

Languageen

Citations71

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ShelfMarketing and Advertising Strategies

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openalex_workW1584892268

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