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The role of involvement and identification on event quality perceptions and satisfaction

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References

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1,539 cited

1997Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business‐to‐business, services context: an empirical examination1,238 cited

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2014Effect of Event Service Quality and Satisfaction on Happiness Among Runners of a Recurring Sport Event193 cited
2017Event quality and loyalty among runners with different running involvement levels60 cited
2016Coopetition at the sports marketing/entrepreneurship interface41 cited
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2020The impact of consumer knowledge on profitable consumer loyalty through perceived service quality and psychological involvement in non-profit sport clubs30 cited
2013Examining the effects of team identification, e-service quality (e-SQ) and satisfaction on intention to revisit sports websites30 cited
2023How Does Service Quality Improve Consumer Loyalty in Sports Fitness Centers? The Moderating Role of Sport Involvement28 cited
2023The influence of event-related factors on sport fans' purchase intention: a study of sponsored products during televised sporting events27 cited
2020The effect of quality and leverage on the image transfer model: the moderating role of involvement15 cited