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A case study approach to issue and crisis management

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References

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2000Exploring the Failure to Learn: Crises and the Barriers to Learning82 cited

1990Case studies in organizational communication60 cited

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2022Identifying and responding to social media risks: towards an organizational paracrisis communication framework17 cited
2010Institutional and relational determinants in high- and medium-extent food product crises: the inner perspective of a public health crisis11 cited
2013Fight Viral with Viral: A Case Study of Domino's Pizza's Crisis Communication Strategies10 cited