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An Information-Processing Approach for Evaluating In-Store Retail Operational Design Strategies
16 references·2 citing·35 second hop
An Information-Processing Approach for Evaluating In-Store Retail Operational Design Strategies (2011)An Information-Processing Approach for Ev…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Testing Structural Equation Models. (1994)Testing Structural Equation M…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation (1991)Development of an Instrument …Structural Equations with Latent Variables (1989)Structural Equations with Lat…EQS : structural equations program manual (1989)EQS : structural equations pr…Electronic markets and electronic hierarchies (1987)Electronic markets and electr…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Men and Women of the Corporation (1978)Men and Women of the Corporat…Information Processing as an Integrating Concept in Organizational Design (1978)Information Processing as an …Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Designing Complex Organizations (1973)Designing Complex Organizatio…ERP System versus Stand‐Alone Enterprise Applications in the Mitigation of Operational Glitches (2017)ERP System versus Stand‐Alone…A relational performance model for developing innovation and long-term orientation in retail franchise organizations (2016)A relational performance mode…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)A Coefficient of Agreement for Nominal Scales (1960)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Understanding Information Technology Usage: A Test of Competing Models (1995)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Diffusion of Innovations 1 (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Leadership: The Cutting Edge. (1979)Organizational citizenship behavior: Its nature and antecedents. (1983)Research in Organizational Behavior. (1986)PLS-SEM: Indeed a Silver Bullet (2011)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study (2004)
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References

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  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1978Men and Women of the Corporation6,352 cited
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  • 1987Electronic markets and electronic hierarchies

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3,003 cited
  • 1978Information Processing as an Integrating Concept in Organizational Design2,572 cited
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    • 2016A relational performance model for developing innovation and long-term orientation in retail franchise organizations38 cited
    • 2017ERP System versus Stand‐Alone Enterprise Applications in the Mitigation of Operational Glitches24 cited