Service Science, Management, Engineering, and Design (SSMED): Outline & References

Jim Spohrer · Stephen K. Kwan

28 citations0/0 files storedCarl Hanser Verlag GmbH & Co. KG eBooks

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Service and Product Innovation Customer Service Quality and Loyalty Service-Oriented Architecture and Web Services

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No AccessThe Future of ServicesDec 2008Service Science, Management, Engineering, and Design (SSMED): Outline & ReferencesJim Spohrer, Stephen K. KwanJim Spohrer, Stephen K. Kwanhttps://doi.org/10.3139/9783446418806.006SectionsAboutPDF ToolsAdd to FavoritesDownload CitationTrack CitationsCopy LTI LinkPDF key 'share (en)' returned an object instead of string.FacebookTwitterEmailLinkedIn previous chapternext chapter FiguresReferencesRelatedDetails 2008Pages: 107-232Print ISBN: 978-3-446-41546-1eISBN: 978-3-446-41880-6 Copyright & Permissions© 2008 Carl Hanser Verlag GmbH & Co. KGPDF downloadLoading ...

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1937The Nature of the Firm 1983An Evolutionary Theory of Economic Change.2003Evolving to a New Dominant Logic for Marketing 2000Business Dynamics: Systems Thinking and Modeling for a Complex World 1978The Visible Hand: The Managerial Revolution in American Business 2007Wikinomics: how mass collaboration changes everything 1996Services Marketing: Integrating Customer Focus Across the Firm 2004Not By Genes Alone

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2014Health care as a worldwide concern. Insights on the Italian and Indian health care systems and PPPs from a VSA perspective 2008An Evolutionary Framework of Service Systems 2009Service science for service innovation 2014Designing Multichannel Value Propositions to Enhance Value-Cocreation Phenomenon

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