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Toward a Science of Service Systems · Study

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ChapterToward a Science of Service Systems

Jim Spohrer2010

Chapter2010

Toward a Science of Service Systems

Jim Spohrer · Paul P. Maglio

201 citations·0/0 files stored·Service science: research and innovations in the service economy

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Service and Product Innovation Service-Oriented Architecture and Web Services Complex Systems and Decision Making

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References

1963The Structure of Scientific Revolutions 1991Exploration and Exploitation in Organizational Learning 1985A Conceptual Model of Service Quality and Its Implications for Future Research 1963The Structure of Scientific Revolutions 2003Evolving to a New Dominant Logic for Marketing 1776An Inquiry into the Nature and Causes of the Wealth of Nations 2007Service-dominant logic: continuing the evolution 1963The Structure of Scientific Revolutions

Cited by

2017A systems perspective on markets – Toward a research agenda 2017The Evolution and Prospects of Service-Dominant Logic 2014The role of symbols in value cocreation 2020Building dynamic service analytics capabilities for the digital marketplace 2018Smart technologies as social innovation and complex social issues of the Z generation 2016Institutional Complexity as a Driver for Innovation in Service Ecosystems

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2010Toward a Science of Service Systems Value and Symbolsarticle · 64 shared references 2011Service and Sciencechapter · 36 shared references 2009Service Science, Management, Engineering, and Design (SSMED)article · 30 shared references 2009Service Science: Toward a Smarter Planetother · 17 shared references 2015Commentary—Toward a Research Agenda for Human-Centered Service System Innovationarticle · 17 shared references 2013Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Researcharticle · 17 shared references

Details

Year2010

Typechapter

Published2010-01-01

VenueService science: research and innovations in the service economy

ISSN-L1865-4924

Languageen

Citations201

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-1-4419-1628-0_9

openalex_workW107137146

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2015

Interactions between Service and Product Lifecycle Management

2014Optimal Design of Coproductive Services: Interaction and Work Allocation