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The reinventor's fieldbook : tools for transforming your government
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  • 2013Can we measure public sector innovation? A literature review56 cited
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  • 2004Twelve Years into the Performance Measurement Revolution: Where We Need to Go in Implementation Research33 cited
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  • 2010Monastic Governance: Forgotten Prospects for Public Institutions27 cited
  • 2010Systems approach and performance measurement by social enterprises24 cited
  • 2007Adaptive Leadership as a Facilitator of Public Engagement on Environmental Sustainability Issues22 cited
  • 2018The (Mis)measure of Schools: How Data Affect Stakeholder Knowledge and Perceptions of Quality

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18 cited
  • 2017Italian Public Administration Reform: What are the Limits of Financial Performance Measures?17 cited
  • 2013The Roles of Personality in the Context of Knowledge Sharing: A Malaysian Perspective17 cited