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ICT adoption in hotels and electronic word-of-mouth
16 references·5 citing·46 second hop
ICT adoption in hotels and electronic word-of-mouth (2015)ICT adoption in hotels and electronic wor…Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Progress in information techn…Electronic word-of-mouth in hospitality and tourism management (2007)Electronic word-of-mouth in h…Using Online Conversations to Study Word-of-Mouth Communication (2004)Using Online Conversations to…The One Number You Need to Grow (2004)The One Number You Need to Gr…Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Electronic word-of-mouth via …The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)An examination of the effects…Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics (2001)Satisfaction, Repurchase Inte…Customer Satisfaction and Word of Mouth (1998)Customer Satisfaction and Wor…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The use of lisrel in validating marketing constructs (1991)The use of lisrel in validati…Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective (1991)Effects of Word-of-Mouth and …Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Product/Consumption-Based Aff…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Role of Product-Related Conversations in the Diffusion of a New Product (1967)Role of Product-Related Conve…Examining the effect of consumption values on mobile banking adoption in Bangladesh: the moderating role of perceived security (2022)Examining the effect of consu…Determinants of Cryptocurrency Adoption Behavior in Malaysia (2022)Determinants of Cryptocurrenc…Internet Banking Services User Adoption in Ghana: An Empirical Study (2021)Internet Banking Services Use…ANALYSIS OF FACTORS AFFECTING REMOTE BANKING SERVICES IN THE PROCESS OF BANK TRANSFORMATION IN UZBEKISTAN (2021)ANALYSIS OF FACTORS AFFECTING…Analyzing heterogeneity on the value, satisfaction, word-of-mouth relationship in retailing (2017)Analyzing heterogeneity on th…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)A New Product Growth for Model Consumer Durables (1969)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Role of social media in online travel information search (2009)The impact of online reviews on hotel booking intentions and perception of trust (2011)Social Media in Tourism and Hospitality: A Literature Review (2013)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Comparative fit indexes in structural models. 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(2001)A review of innovation research in tourism (2009)Smart tourism: foundations and developments (2015)The Strength of Weak Ties (1973)Biases in Dynamic Models with Fixed Effects (1981)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing (2012)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. 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this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
  • 2008Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research3,833 cited
  • 2003The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms3,439 cited
  • 2003An examination of the effects of motivation and satisfaction on destination loyalty: a structural model3,379 cited
  • 2007Electronic word-of-mouth in hospitality and tourism management3,132 cited
  • 2004Using Online Conversations to Study Word-of-Mouth Communication2,600 cited
  • 1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
  • 2001Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics2,256 cited
  • 1991Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective2,135 cited
  • 1998Customer Satisfaction and Word of Mouth2,105 cited

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2004
The One Number You Need to Grow
2,034 cited
  • 1991The use of lisrel in validating marketing constructs1,864 cited
  • 1967Role of Product-Related Conversations in the Diffusion of a New Product1,809 cited
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    • 2021Internet Banking Services User Adoption in Ghana: An Empirical Study17 cited
    • 2021ANALYSIS OF FACTORS AFFECTING REMOTE BANKING SERVICES IN THE PROCESS OF BANK TRANSFORMATION IN UZBEKISTAN15 cited
    • 2022Examining the effect of consumption values on mobile banking adoption in Bangladesh: the moderating role of perceived security12 cited
    • 2022Determinants of Cryptocurrency Adoption Behavior in Malaysia10 cited