Public Performance Management Systems

Abstract

Over the past three decades, public sector officials and managers have faced demands for improved policy and program decision-making, more efficient service delivery, and clear accountability. Countries worldwide have developed new or more robust performance tracking embedded in more powerful performance management systems, often as part of public management reforms. Drawing on the literature, observations from experience in early-adopting countries and with recent and current performance-based management systems in the United States, this article provides a list of practices or recommendations and a framework that adopters can use to better anticipate challenges and improve collective learning.

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