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Closing the Gap: The Role of the Librarian in Online Searching.
8 references·0 citing·16 second hop
Closing the Gap: The Role of the Librarian in Online Searching. (1984)Closing the Gap: The Role of the Libraria…The Reference Interview the Computer-Based Setting (2016)The Reference Interview the C…User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective. (1983)User Satisfaction with the On…The Pre-Search Reference Interview--A Step by Step Guide. (1982)The Pre-Search Reference Inte…Experiences in Training End-User Searchers. (1982)Experiences in Training End-U…Improving the MEDLARS search interview: a checklist approach. (1981)Improving the MEDLARS search …End user education: a design study (1980)End user education: a design …Across the Desk: 100 Years of Reference Encounters. (1977)Across the Desk: 100 Years of…Immediacy: A Study of Communication Effect on the Reference Process. (1976)Immediacy: A Study of Communi…PSYCHOLOGY OF SCIENCE (1966)Question-Negotiation and Information Seeking in Libraries (1968)Online Searching in the Reference Room (1983)The Online Search: Some Perils and Pitfalls. (1985)Internet Reference Services and the Reference Desk: Does the Nature of a User's Query Really Change? (2002)Question-Negotiation and Information Seeking in Libraries (2015)THE CONCEPTUALIZATION AND MEASUREMENT OF INTERPERSONAL COMMUNICATION SATISFACTION (1978)User Satisfaction or User Acceptance? Statistical Evaluation of an Online Reference Service. (1985)Attending to the relational aspects of the faculty citation search (2000)Online end‐user training: experiences in a large industrial organisation (1985)The end-user: An assessment and review of the literature (1985)Initial experiences of untrained end-users with a Life Sciences CD-ROM Database: a salutary experience (1987)Formación de especialistas en recuperación de información (2000)Librarian Self-Disclosure and Patron Satisfaction in the Reference Interview. (1983)Research and the Psychology of Information Use (1984)Interpersonal Communication with Library Patrons: Physician-Patient Research Models. (1995)
this work references cited by second hop

References

  • 1982Experiences in Training End-User Searchers.21 cited
  • 1976Immediacy: A Study of Communication Effect on the Reference Process.20 cited
  • 2016The Reference Interview the Computer-Based Setting11 cited
  • 1982The Pre-Search Reference Interview--A Step by Step Guide.10 cited
  • 1983User Satisfaction with the Online Negotiation Interview: Contemporary Concern in Traditional Perspective.9 cited
  • 1981Improving the MEDLARS search interview: a checklist approach.6 cited
  • 1980End user education: a design study4 cited
  • 1977Across the Desk: 100 Years of Reference Encounters.4 cited

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