Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

LibQUAL+TM at Rhodes University Library

1 references·16 citing·44 second hop

FromToDepth

this work references cited by second hop

References

1995Marketing Research447 cited

Cited by

2009A theoretical model to predict customer satisfaction in relation to service quality in selected university libraries in Sri Lanka39 cited
2012An Investigation of Affect of Service Using a LibQUAL+™ Survey and an Experimental Study25 cited
2011Factor structure and psychometric properties of a Spanish version of LibQUAL+™23 cited
2009QUALITY ASSESSMENT OF ACADEMIC LIBRARY PERFORMANCE: THE CASE OF AN IRANIAN ACADEMIC LIBRARY15 cited
2016Using LibQUAL Model for Improving the Level of Students’ Satisfaction from Quality of Services in Academic Libraries: A Case Study in North Khorasan Province, Iran14 cited
2008LibQUAL+™ in a consortium: KLN's challenges and considerations10 cited
2013Service Quality Assessment in University Libraries of Pakistan/L’évaluation de la qualité de service dans les bibliothèques universitaires du Pakistan9 cited
2009Measuring the quality of service: a case of Chancellor College Library, University of Malawi8 cited
2015Study Spaces and Environments: Recognizing the Needs of Students in Africa7 cited
2014Reliability and validity of a modified LibQUAL+® survey in Pakistan: An Urdu language experience7 cited
2020The gap between user perceptions and expectations of students at the main library of the University of KwaZulu-Natal: Pietermaritzburg Campus7 cited
2009User perceptions of service quality and the level of user satisfaction at the Mangosuthu University of technology library, Umlazi, Durban.

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

7 cited

2015Key library service dimensions for serving the needs of higher education students in Namibia5 cited

2010Adult user perceptions of library services provided by the Bessie Head Library in Pietermaritzburg, Msunduzi, KwaZulu-Natal.5 cited

2022A psychometric evaluation of the applicability of LibQUAL+® in a developing country perspective in Bangladesh4 cited

2018An empirical study of the overall satisfaction of hospitality students towards library services1 cited