Mesurer la performance des entreprises en l'absence d'indicateurs objectifs : quelle validité ? Analyse de la pertinence de certains indicateurs

Abstract

Organisational performance represents a central issue in management science, though its measure remains a tricky methodological question. After a review of research traditions attached to the definition of organisationnal performance and of measurement preconisations, this article brings empirical insights that help to evaluate the validity of certain perceptual indicators as compared to economic data. Without pretending at exhaustivity, this research exhibits unexpected phenomena.

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