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Psychological Capital, Emotional Labor and Counterproductive Work Behavior of Service Employees: The Moderating Role of Leaders’ Emotional Intelligence
8 references·0 citing·42 second hop
Psychological Capital, Emotional Labor and Counterproductive Work Behavior of Service Employees: The Moderating Role of Leaders’ Emotional Intelligence (2015)Psychological Capital, Emotional Labor an…The Relationship between Organizational Citizenship Behavior and Counterproductive Work Behavior (2012)The Relationship between Orga…Estimating the economic impact of personnel selection tools on counterproductive work behaviors (2012)Estimating the economic impac…Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance (2011)Meta‐analysis of the impact o…A Within-Person Approach to Work Behavior and Performance: Concurrent and Lagged Citizenship-Counterproductivity Associations, and Dynamic Relationships with Affect and Overall Job Performance (2009)A Within-Person Approach to W…Development and Validation of a Forced Choice Emotional Intelligence Measure for Chinese Respondents in Hong Kong (2004)Development and Validation of…Predicting workplace deviance from the interaction between organizational justice and personality (2001)Predicting workplace deviance…Development of a measure of workplace deviance. (2000)Development of a measure of w…Emotional intelligence meets traditional standards for an intelligence (1999)Emotional intelligence meets …Human Resource Selection (1987)Comprehensive meta-analysis of integrity test validities: Findings and implications for personnel selection and theories of job performance. (1993)A TYPOLOGY OF DEVIANT WORKPLACE BEHAVIORS: A MULTIDIMENSIONAL SCALING STUDY. (1995)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Principles and Practice of Structural Equation Modeling (1998)Self-Efficacy: The Exercise of Control (1999)Psychological capital: A review and synthesis (2014)Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda (2015)Psychological Capital: An Evidence-Based Positive Approach (2017)A circumplex model of affect. (1980)Research in Organizational Behavior. (1986)Job Satisfaction and Organizational Commitment as Predictors of Organizational Citizenship and In-Role Behaviors (1991)Creative self-efficacy development and creative performance over time. (2010)Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. (2013)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors (1990)Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research (2000)The Relationship between Quality of Work Life, Job Stress, Job Satisfaction and Citizenship Behavior in Oshnaviyeh Hospital’s Staff (2014)The moderating effect of gender on the relationship between organizational commitment and organizational citizenship behavior in Pakistani university teachers. (2020)Does negative performance feedback always lead to negative responses? The role of trust in the leader (2023)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Alternative Ways of Assessing Model Fit (1992)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)TARGET ARTICLES: "Emotional Intelligence: Theory, Findings, and Implications" (2004)Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance (2007)Development of the Job Diagnostic Survey. (1975)Emotional Intelligence (1990)Cultures and Organizations: Software of the Mind. (1993)Emotional Intelligence, Cognitive Intelligence, and Job Performance (2006)The relation between emotional intelligence and job performance: A meta‐analysis (2010)Enhancing employee outcomes (2012)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Ethical leadership: A review and future directions (2006)Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. (2007)Inequity In Social Exchange (1965)Validation of the five-factor model of personality across instruments and observers. (1987)On the dimensionality of organizational justice: A construct validation of a measure. (2001)Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis. (2007)The relationship of age to ten dimensions of job performance. (2008)
this work references cited by second hop

References

  • 2000Development of a measure of workplace deviance.3,125 cited
  • 1999Emotional intelligence meets traditional standards for an intelligence3,050 cited
  • 2011Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance1,932 cited
  • 2009A Within-Person Approach to Work Behavior and Performance: Concurrent and Lagged Citizenship-Counterproductivity Associations, and Dynamic Relationships with Affect and Overall Job Performance622 cited
  • 2001Predicting workplace deviance from the interaction between organizational justice and personality224 cited
  • 2004Development and Validation of a Forced Choice Emotional Intelligence Measure for Chinese Respondents in Hong Kong151 cited
  • 2012The Relationship between Organizational Citizenship Behavior and Counterproductive Work Behavior38 cited
  • 2012Estimating the economic impact of personnel selection tools on counterproductive work behaviors13 cited

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