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The Impact of Customer Focus to the Success of Ecommerce Systems Among Small and Medium Enterprises: A Conceptual Framework
15 references·0 citing·34 second hop
The Impact of Customer Focus to the Success of Ecommerce Systems Among Small and Medium Enterprises: A Conceptual Framework (2007)The Impact of Customer Focus to the Succe…Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement (2021)Strategic Information Systems…Managing Customers as Investments: The Strategic Value of Customers in the Long Run (2005)Managing Customers as Investm…E-commerce success factors: exploratory and empirical research on the Chinese publishing industry (2005)E-commerce success factors: e…Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model (2004)Measuring e-Commerce Success:…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis (2002)Assessing the Validity of IS …The Challenges Facing Global E-Commerce (2000)The Challenges Facing Global …Determinants of e-commerce Website (2000)Determinants of e-commerce We…A Respecification and Extension of the DeLone and McLean Model of IS Success (1997)A Respecification and Extensi…The 3-D Model of Information Systems Success (1996)The 3-D Model of Information …The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market (1995)The Discipline of Market Lead…Service Quality: A Measure of Information Systems Effectiveness (1995)Service Quality: A Measure of…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Small Business Management: An Entrepreneurial Emphasis (1991)Small Business Management: An…Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit (1984)Measuring organizational perf…Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Measuring information systems success: models, dimensions, measures, and interrelationships (2008)Trust and Electronic Government Success: An Empirical Study (2008)Social media in marketing: A review and analysis of the existing literature (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)A meta-analysis of the technology acceptance model (2006)Statistical principles in experimental design. (1962)The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orientation on Business Profitability (1990)Linking two dimensions of entrepreneurial orientation to firm performance (2001)Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Validation Guidelines for IS Positivist Research (2004)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Structural Equations with Latent Variables (1989)Individual Trust in Online Firms: Scale Development and Initial Test (2002)The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach (2002)The Antecedents and Consequences of Customer-Centric Marketing (2000)From Value Chain to Value Network: (2006)Knowledge management and organizational performance: an exploratory analysis (2009)Electronic commerce adoption: an empirical study of small and medium US businesses (2004)Managing human resources in small organizations: What do we know? (2004)Small-Business Owner-Managers’ Perceptions of Business Ethics and CSR-Related Concepts (2010)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)
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References

  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update12,745 cited
  • 1992Information Systems Success: The Quest for the Dependent Variable10,815 cited
  • 1984Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit3,337 cited
  • 1997A Respecification and Extension of the DeLone and McLean Model of IS Success2,470 cited
  • 1995Service Quality: A Measure of Information Systems Effectiveness1,776 cited
  • 2002Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis1,626 cited
  • 2004Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model1,423 cited
  • 2021Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement806 cited
  • 1995The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market499 cited
  • 1991Small Business Management: An Entrepreneurial Emphasis423 cited
  • 2005Managing Customers as Investments: The Strategic Value of Customers in the Long Run164 cited
  • 1996The 3-D Model of Information Systems Success163 cited
  • 2000Determinants of e-commerce Website132 cited
  • 2000The Challenges Facing Global E-Commerce81 cited

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  • 2005E-commerce success factors: exploratory and empirical research on the Chinese publishing industry5 cited
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