Causality in information technology business value: a review

Sonal Daulatkar · Purnima S. Sangle

12 citations0/0 files storedBusiness Process Management Journal

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Information Technology Governance and Strategy Innovation and Knowledge Management Corporate Governance and Management

Abstract

Purpose – Through a detailed review of Literature, the purpose of this paper is to provide insights into the state-of-the-art research about the process of information technology business value (ITBV) creation, a less-traversed direction in ITBV research, from the perspective of causality since a lack of causal reasoning may be disastrous for ITBV creation. Design/methodology/approach – With the help of eight keywords, ten databases were searched which fetched about 415 articles of which 22 were selected based on their relevance and proved as the base papers for classifying available literature. A further forward and reverse search fetched an additional 34 articles, resulting in a total of 56 articles which were reviewed in detail. Findings – The five main categories of literature which emerged are ITBV (General), ITBV benefits, mediating factors and synergy (which use of organization dynamic capability (ODC) as first stream of ITBV research), and IT-enabled organizational transformation (ITOT as second stream). ODC is fairly mature, however, ITOT will benefit from a further research. Research in the ITBV (General) category suggests the development of dynamic models as opposed to the prevalent static models of ITBV creation. Research limitations/implications – For the period 1990-2008, only the most important articles were included in the study and hence certain pre-2008 articles’ view might have been overlooked. Practical implications – The literature review will give practitioners a perspective to look at specific areas in the context of their organization to develop capabilities which will lead to enhanced ITBV creation. Originality/value – This review focusses on ITBV creation and helps move toward building of a dynamic holistic model of ITBV creation by providing only a bird’s eye view is provided of the most important articles from 1990 to 2008 but a comprehensive view of literature from 2008 to mid-2014.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 12 citations exist upstream.

References

2000Dynamic capabilities: what are they?1979The Social Psychology of Organizations.2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1996Prospering in Dynamically-Competitive Environments: Organizational Capability as Knowledge Integration 2001Value creation in E‐business 2000A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 1985How information gives you competitive advantage 1993Process innovation: reengineering work through information technology

Cited by

2020Revisiting the Concept of IT Capabilities in the Era of Digitalization

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.