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• 2016Information and Arena: The Dual Function of the News Media for Political Elites179 cited
• 2013Why political parties adapt to the media156 cited
• 2013Political Public Relations : Old Practice, New Theory-Building154 cited
• 2023The Adoption and Implementation of Artificial Intelligence Chatbots in Public Organizations: Evidence from U.S. State Governments135 cited
• 2012Government Communication: An Emerging Field in Political Communication Research86 cited
• 2013Tweeting democracy? Examining Twitter as an online public relations strategy for congressional campaigns’77 cited
• 2014Cyber warriors in the Middle East: The case of the Syrian Electronic Army73 cited
• 2014Exploring New Frontiers of Agenda Building During the 2012 US Presidential Election Pre-Convention Period69 cited
• 2022Harnessing the power of chatbot social conversation for organizational listening: The impact on perceived transparency and organization-public relationships63 cited
• 2019Government public relations when trouble hits: exploring political dispositions, situational variables, and government–public relationships to predict communicative action of publics58 cited
• 2018Effects of Government Dialogic Competency: The MERS Outbreak and Implications for Public Health Crises and Political Legitimacy57 cited
• 2018Blessing or Curse for Advocacy? How News Media Attention Helps Advocacy Groups to Achieve Their Policy Goals57 cited