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Transaction Analysis of Interactions at the Reference Desk of a Small Academic Library

6 references·4 citing·33 second hop

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References

1969Introduction to reference work261 cited
2008Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk72 cited
1995Is traditional reference service obsolete?48 cited
1999Changing reference service environment: A review of perspectives from managers, librarians, and users31 cited
1998Assessing time spent of reference questions at an urban university library13 cited
1995Reference service is more than a desk13 cited

Cited by

2021Is the reference desk used for reference interviews7 cited
2017An Exploration into the Information Searching Behaviours of Young Barristers in Ireland3 cited
2013Embedded Reference: Providing Research Guidance within the Education Courseroom2 cited
2014Maximizing the Evening/Night Reference Transaction1 cited

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