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The future of joined-up public services

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Public Policy and Administration Research Health Services Management and Policy E-Government and Public Services

Abstract

The 2020 Public Services Trust is a registered charity (no.1124095), based at the RSA.It is not aligned with any political party and operates with independence and impartiality.The Trust exists to stimulate deeper understanding of the challenges facing public services in the medium term.Through research, inquiry and discourse, it aims to develop rigorous and practical solutions, capable of sustaining support across all political parties.In December 2008, the Trust launched a major new Commission on 2020 Public Services, chaired by Sir Andrew Foster, to recommend the characteristics of a new public services settlement appropriate for the future needs and aspirations of citizens, and the best practical arrangements for its implementation.

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References

2005New Public Management Is Dead--Long Live Digital-Era Governance 2002Building the virtual state: information technology and institutional change 2007The Tools of Government in the Digital Age 2003Joined-up Government: A Survey 2005Joined-Up Government 2007Digital Era Governance: IT Corporations, the State, and e-Government 2007ARE ICTs IMPROVING TRANSPARENCY AND ACCOUNTABILITY IN THE EU REGIONAL AND LOCAL GOVERNMENTS? AN EMPIRICAL STUDY 2006E-Governance Developments in European Union Cities: Reshaping Government's Relationship with Citizens

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2018ICTs and value creation in public sector: Manufacturing logic vs service logic 2015With the benefit of Foresight: Obesity, complexity and joined-up government 2012Developments in UK executive agencies: Re-examining the ‘disaggregation–reaggregation’ thesis 2015A service-oriented architecture to enable participatory planning: ane-planning platform 2015Risk management challenges of shared public services: a comparative analysis of Scotland and Finland

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